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RETURN POLICY ​ All Sales Final For Formal Wear, Homecoming Dresses, Prom Dresses & Clearance/Close Out Items. Starting April 19th, 2018 returns of clothing & accessories will be issued in the form of store credit for the amount of the item(s). This DOES exclude/Not include Homecoming Dresses, Prom Dresses, Formal Wear, Clearance & Sale Items because all sales are final on these items. I, Barbara am happy to accept returns from your online purchases within 15 business day's of your ship date but will issue a store credit for the amount of the item(s). Return merchandise MUST have original sales tags on the merchandise and be returned to Barbara's Boutique 10 day's or less from purchase date. Merchandise being returned MUST be in clean, non-damaged, Oder free, deodorant stains free, CLEAN NEW condition with tags still on the merchandise. The term "FINAL SALE" or "CLEARANCE ITEM" means items cannot be returned or exchanged. Returns are processed 5-7 business days after we receive them. Please record your tracking information to see when it arrives. We are not responsible for lost or stolen packages. IF the merchandise is not clean and in new condition when we receive it & no refund will be issued. We will return the product to you that do not meet our guidelines at your expense, if we have not received postage from you to return items after 30 days all non-returnable merchandise will be donated. For additional information on returns, or if you have a question that wasn’t answered, please email us at barbaras.boutiquebarbs@gmail.com Barbara's Boutique does not accept returns on formal gowns, homecoming dresses, prom dresses, wedding gowns, bridesmaids dresses, jewelry, electronic gift cards, physical gift cards, swim, intimates, fragrance, and anything noted as final sale and/or clearance items. Merchandise purchased online can be returned to Barbara's Boutique 674 Highway 63, Jefferson City MO 65101 We will issue store credit for the purchase price and sales tax, NOT shipping and handling. If you would like to exchange an item, you may do so at Barbara's Boutique. Please note: you will be responsible for all return shipping fees if you choose to return it to Barbara's Boutique by mail. ​ In the event that a Barbara's Boutique product is mistakenly listed at an incorrect price, Barbara's Boutique reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Barbara's Boutique reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Barbara's Boutique shall issue a credit to your credit card account in the amount of the incorrect price. Barbara's Boutique may deliver notice to you by means of e-mail, a general notice on the site, or by another reliable method to the address you have provided to Barbara's Boutique.